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Noticeboard

On just one day this week 5 patients failed to turn up for appointments they had booked with our Practice Nurses. This is a frequent occurrence. You will appreciate that this is a serious waste of their time.  If you have an appointment booked with either a nurse or a doctor and you cannot attend please let us know so that this appointment can be offered to someone else. Thank you.

The doctors and staff at the practice together with your patient participation group are always looking for your feedback from patients regarding the services provided by the practice.  We would very much appreciate you taking the time to complete a new survey, just two questions, for us to understand areas of concern for our patients.  See the take the patient survey button at the bottom of the page.

GP's average earnings

Minutes of the PPG meeting on 16th February 2016

PPG Chairman's report 2014-15

PPG Spring 2016 newsletter

 http://www.boroughgreenmedicalpractice.co.uk/website/G82120/files/Autumn_2014_newsletter_Final_for_email.docx.pdf

Please look at our noticeboard on the left for the latest news.

Feedback

We welcome feedback from our patients.  Please contact Sue Howe, our Practice Manager, if you have any comments to make about our services.  You may also wish to complete the patient survey- see link at the bottom of this page.

If you have had an appointment recently, please take a minute to fill in the quick Friends and Family survey - see link on the right hand side. 

Patient online services

Our patients have for some time had the opportunity to register for online services allowing you to book appointments and order your repeat prescriptions online.  This used to be called Visiononline but this is being migrated to a new website called Patient Online and when you log in to your account you will be asked to input some information in order to migrate to the new website. Some patients are reporting difficulties when they are attempting to log on to the new migrated service.  If you experience any problems please use the help button facility within the patient online service. You may particularly experience problems if you are trying to log on from an Ipad or phone.

From 1st April you will be able to register for a new element to this service which will enable you to view your medical records online.  if you have online services already you will still need to make a new application for this service and provide evidence of your identity.  Please speak to one of our receptionists after 1st April for further details and the relevant form.

ONLINE ORDER OF PRESCRIPTIONS

Click Here to Order your Prescription

 

ONLINE APPOINTMENT BOOKING

 

Half day closures

The Practice will close on 6 afternoons during 2016 from 1.00 p.m.  These closures are set by West Kent Clinical Commissioning Group (WKCCG) and are to ensure that Primary Health Care Teams are getting the essential training and development needed to ensure delivery of the best possible service to patients.  

When the surgery is closed there will be an On Call service running during these events and these dates will also be displayed in the surgery premises and on the surgery door. Please remember to collect your repeat prescriptions outsides of these times.

 Protected Learning Time Timetable 2016 

Wednesday 3rd February 2016

Thursday 21st April 2016

Wednesday 8th June 2016

Tuesday 13th September 2016

CARE QUALITY COMMISSION

Your Practice is registered with the Care Quality Commission - for more information you can visit cqc.org.uk or view our preliminary report here:

CQC Inspection report

  
(Site updated 24/05/2016)
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