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Noticeboard

 

We are now booking appointments for flu vaccinations.  If you are over 65 or in an at risk group please call Reception to book your appointment.

Some patients are experiencing problems with ordering repeat prescriptions online.  We are trying to resolve this issue with the IT provider but in the meantime please visit the surgery to complete a form to order your prescriptions.  We apologise for the inconvenience.

We have recently seen a cut to the number of blood test appointment slots offered to us by Maidstone Tunbridge Wells Trust.  In the circumstances demand for the remaining slots is very high.  If you have a blood test appointment please can you ensure that you attend or let reception know if you wish to cancel.

As you can imagine, our telephone lines are busiest between 8am and 10am.  It would be really appreciated if patients ringing for a routine appointment or other routine matter could avoid those times. Thank you.

Violence Statement

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.

The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.

 
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