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Noticeboard

 

We are now booking appointments for flu vaccinations.  If you are over 65 or in an at risk group please call Reception to book your appointment.

Some patients are experiencing problems with ordering repeat prescriptions online.  We are trying to resolve this issue with the IT provider but in the meantime please visit the surgery to complete a form to order your prescriptions.  We apologise for the inconvenience.

We have recently seen a cut to the number of blood test appointment slots offered to us by Maidstone Tunbridge Wells Trust.  In the circumstances demand for the remaining slots is very high.  If you have a blood test appointment please can you ensure that you attend or let reception know if you wish to cancel.

As you can imagine, our telephone lines are busiest between 8am and 10am.  It would be really appreciated if patients ringing for a routine appointment or other routine matter could avoid those times. Thank you.

Blue_Locked_FolderConfidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

 
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